The annual training day for staff and volunteers of Citizens Advice Broxtowe celebrated 80 years of the service. Attendees were treated to a run through the history of Citizens Advice from it’s outset in 1939. Whilst the service in Broxtowe commenced in 1974 the National Association of Citizens Advice Bureaux was formed in September of 1939.
Talks included examples of typical enquiries across the decades to some of the campaigns that have led to improvements in the lives, work and living conditions of people living in Broxtowe and the UK. Staff and volunteers were joined by trustees in a 80th anniversary quiz.
There was also important current business to discuss including setting the scene on performance, securing essential financial resources, developments in information technology, the quality of advice and an update on the work of the Research and Campaigns Team.
Led by the Chair, Martin Wakeling, there was an opportunity to put questions to trustees.