About the service 

 

We are an independent local charity and members of the Citizens Advice service. Our objective is to provide free, independent, Impartial and confidential advice. Serving the people of Broxtowe and providing the help people need when they need it. We work to the Advice Quality Standard.

Where To Get Advice

IN PERSON


TELEPHONE


ONLINE INFORMATION


Other Services

Europe Direct


Europe Direct East Midlands (North) engages with the public on European Union (EU) topics of relevance at a local and regional level

Stapleford Care Centre


An extensive range of health, community and social care services.

Help to Claim


Universal Credit claimants can get help to make a claim and manage their payments of Universal Credit. This help is called Universal Support.

Volunteers, staff and customers at Citizens Advice Broxtowe

citizensadvice broxtowe volunteers
citizensadvicebroxtowe customer
citizensadvicebroxtowe staff

Governance – Citizens Advice Broxtowe is charity and company limited by governed by a board of trustees. Please see the latest annual report.


Here’s what we achieve for people

Advice in Person

Our service is free, confidential, impartial and open to everyone in the community. Our staff are trained to advise on a range of issues including:· 

  • Welfare benefits
  • Money and credit problems
  • Employment
  • Consumer rights
  • Housing
  • Neighbourhood disputes
  • Education and healthcare
  • Immigration and residency
  • Human rights
  • Family and personal issues.

We arm you with all the facts and possible outcomes of different options. That way you can make the decisions that’s right for you. If needed we can also offer practical support such as help with completing forms, writing letters or negotiating with third parties.

No appointment is required. Our drop-in advice clinics are open during the following times

Beeston

Ground Floor Council Offices, Foster Avenue, Beeston, Nottinghamshire, NG9 1AB

DayTimeFurther Information
Monday10 - 13:00Drop in
Tuesday10 - 13:00Drop in
Thursday10 - 13:00Drop in
Friday10 - 13:00Drop in

Eastwood

Library & Information Centre Wellington Place, Nottingham Road, Eastwood, Nottinghamshire, NG16 3GB

DayTimeFurther Information
Monday9:30 - 12:30Drop in
Tuesday9:30 - 12:30Drop in
Wednesday9:30 - 12:30Drop in
Thursday13:00 - 16:00Drop in

Stapleford Care Centre – Call 0115 8835000 for an appointment Church Street, Stapleford, Nottinghamshire, NG9 8DB

DayTimeFurther Information
Monday9:30 - 12:30Appointment only - telephone 0115 8835000
Tuesday9:30 - 12:30Appointment only - telephone 0115 8835000
Thursday9:30 - 12:30drop in service

Specialist Advice Services

After an initial assessment we may offer specialist support with

  • Debts
  • Welfare Benefits
  • Housing

If English is not your first language contact us for information about other languages in which we can provide advice.

Telephone Advice

Call: 0300 456 8369

Monday to Friday 10am – 4pm

Our service is free, confidential, impartial and open to everyone in the community. Our staff are trained to advise on a range of issues including:·  

      

  • Welfare benefits.·        
  • Money and credit problems.·        
  • Employment.·        
  • Consumer rights.·        
  • Housing.·        
  • Neighbourhood disputes.·        
  • Education and healthcare.·        
  • Immigration and residency.·        
  • Human rights·        
  • Family and personal issues.

We arm you with all the facts and possible outcomes of different options. That way you can make the decisions that’s right for you.

If needed we can we can also offer practical support such as help with completing forms, writing letters or negotiating with third parties.

Stapleford Care Centre – Call 0115 8835000 for an appointment

Church Street, Stapleford, Nottinghamshire, NG9 8DB

Monday: 9.30am – 12.30pm (appointment only)

Tuesday: 9.30am – 12.30pm (appointment only)

Thursday: 9.30am – 12.30pm drop in.

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