Next week marks the start of the 2019 Scam Awareness Campaign, 10th – 23rd June. It’s a time when Citizens Advice, National Trading Standards, the Chartered Trading Standards Institute and Department for Business, Energy & Industrial Strategy come together to fight the growing menace of scams.
The campaign message is simple:
We’ve provided some guidance below if you’re worried that someone you know has become victim to a scam, look out for the following. Are they:
- Receiving more mail than usual?
- Receiving unsolicited calls or spending more time on the phone?
- Struggling with money or have they withdrawn large amounts of cash recently?
If you think someone you know is being scammed, take the following steps:
- If you’re worried about telephone scams look into installing a call blocker
- Encourage them to tell their bank immediately if there is any suspicious activity or transactions from their account or credit cards
- Report the scam to the Citizens Advice Consumer Service online or by phone on 03454 04 05 06. They will give you advice on what to do next and report the scam to Trading Standards
- Report the scam to Action Fraud on 0300 123 2040
- If they’re struggling to pay bills or outstanding debts encourage them to visit their local Citizens Advice
You can also take the following steps to safeguard yourself and others:
- Be suspicious if you’re contacted out of the blue, even if it’s from a name you recognise
- If it sounds too good to be true it probably is
- Never send money to someone you’ve never met
- Never give out your bank details unless you are certain you can trust the person contacting you
- Don’t be rushed – you never need to make a decision straight away and if you feel pressured say “no”
- Suspect a scam? Hang up, wait five minutes to clear the line or use another phone to call
- Don’t suffer in silence – speak out about scams
Visit our Scams Awareness Campaign page for more help and resources.