April is the final month of this years Mayor of Broxtowe’s charity and to mark this (subject to continuation of the COVID-19 Roadmap) Sam & Michele will be completing their Big Broxtowe Walk. To find out more and how to donate click on the image. We wish them well in their endeavor to raise funds for Citizens Advice Broxtowe. To date the campaign has raised over £2,000 to support local Citizens Advice services. Next month we will be focusing our newsletter to the Mayoral Year during the pandemic.


Talking Scams

As a Nottinghamshire Victim Care Community Point we are always working hard to support victims of crime and reduce crime levels in Broxtowe. The pandemic has seen more and more people shopping and trading online. We have relied on internet services more than ever. Therefore we have to double up our efforts to make people aware of possible scams. The message is simple, #TakeFive, to think about if you are sure an email or link is genuine. Citizens Advice offer practical information on recognising and reporting scams.


Switching broadband, telephone or TV

All too often people are paying over the odds for broadband, telephone and TV packages. It’s an ever changing market and often, staying loyal to one provider can be expensive. Our national website has updated its information page on switching.

Things to consider before you switch

Talk to your current provider and tell them you’re thinking of switching to a cheaper deal with a different provider. Your provider may offer you a cheaper deal to get you to stay with them.

If you don’t want to stay with your current provider, find out if you’ll be charged an ‘exit fee’ to leave. You’ll usually be charged an exit fee if you’re part-way through a fixed-term contract, and it can be expensive. It might be better to wait until your current contract ends.

If you’re near the end of your contract, your provider should contact you to remind you. They’ll also let you know about their best available deals. Click here to find our more.


Green Homes Grant Scheme to be abolished

This week the Government announced the the Green Homes Grant Scheme (GHGs) will end of 31st March 2021, although it will honour existing applications received before that date. The £300 million allocated to GHGs will be diverted to local authorities and target lower income households. The scheme provided vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum government contribution of £5,000, including to landlords and home owners. Home owners on eligible benefits could receive 100% of the costs towards energy efficiency improvements to their home.

There had been criticism of around the low level of take up of GHGs and the BBC reported on Monday that:

“The Green Homes Grant reached just 10% of the 600,000 homes the chancellor promised would be improved. The scheme will be stopped on Wednesday and the cash allocated to a separate insulation fund run by councils.”

Citizens Advice Broxtowe awaits to hear how the scheme will be administered in the Borough. Our research and campaigns team have taken an active interest in reducing fuel poverty locally and it is hoped that this development will mean local residents in fuel poverty will be able to access the grants in order to reduce C02 emissions and fuel costs. Watch this space.

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