Well it’s March already and despite the lock-down we have plenty to report. Let’s hope there is a brighter future for the second quarter of 2021and more than the hares are allowed out. But remember, as the community moves forward from the pandemic we are here to help you with the problems you face so do not hesitate to contact Citizens Advice Broxtowe, we will help, we won’t judge.

If you’re interested in joining our fabulous team then check out our latest vacancies below:


March 8th is International Womens Day (IWD) and Broxtowe Women’s Project (BWP) will be running a special social media campaign and a joint project with the National Justice Museum.

IWD provides an important moment to showcase commitment to women’s equality, launch new initiatives and action, celebrate women’s achievements, raise awareness, highlight gender parity gains and more. The day is celebrated and supported globally by industry, governments, educational institutions, community groups, professional associations, women’s networks, charities and non-profit bodies, the media and more.

Find out more about International Women’s Day and how BWP intend to mark the day by following the link to the right.


Nottinghamshire Crisis Sanctuary

Nottinghamshire Mind, Framework, Nottingham and Nottinghamshire NHS, Clinical Commissioning Group, Turning Point and Harmless have come together to establish a network of Crisis Sanctuaries in Nottinghamshire.

Each Crisis Sanctuary will have 3 trained Crisis Intervention Workers who will provide recovery-focused crisis support in a trusted and consistent space for people who require out of hours mental health support. If required, onward community referrals will be made. The nearest Sanctuary to Broxtowe is based in Mansfield. Find out more here.


As we approach the anniversary of the first lock-down the number of people on Universal Credit has nearly doubled since March 2020. Citizens Advice nationally have supported three people every minute with advice on Universal Credit since the start of the pandemic and around 40% of the people Citizens Advice have helped with Universal Credit issues were in work or self-employed.

This figure is reflected in Broxtowe with the number of inquiries relating to UC claims and benefits generally during the pandemic making up over 50% of our advice events. Citizens Advice issued a recent press release asking for the £20 uplift to be maintained beyond April 2021.

Overall it is important to highlight that the system of Universal Credit has coped well with the unprecedented demand on the UK’s primary social security benefit. The House of Commons Library provides further detail.

If you need help making a claim for Universal Credit or you are unsure of your entitlements contact our dedicated teams.

Universal Credit Help to Claim service: Telephone: 0800 1448444

Universal Credit Help to Claim Website: www.citizensadvice.org.uk/helptoclaim


National Living Wage and National Minimum Wage rates from April 2021

From 1 April 2021 the National Living Wage (NLW) and National Minimum Wage (NMW) rates will change as per the National Minimum Wage (Amendment) Regulations 2021.

The significant change is that the trigger age for entitlement to the NLW will reduce from 25 and over, to 23 and over.

The NMW/NLW rates from 1 April:

  • Workers aged 23 and over should be paid £8.91 (currently £8.72).
  • 21-22 – £8.36 (£8.20)
  • 18-20 – £6.56 ( £6.45)
  • 16-17 – £4.55 ( £4.62)
  • Apprentices aged under 19 (or over 19 and in the 1st year of their apprenticeship) should be paid £4.30 (£4.15)

These changes will have no impact on any furlough grant claims under the existing rules of the Coronavirus Job Retention Scheme.


Citizens Advice Broxtowe continue to act as a Nottinghamshire Victim Care Community Point. Find out more here.


Inspire have launched a new Spring Term brochure showing courses beginning after half term.


Sikh couple urge people from BAME communities to take up Covid-19 vaccination

A Sikh couple are urging people from black, Asian and minority ethnic communities to get the Covid-19 vaccine when they are offered it by the NHS. Ranjit and Gian Ghattaora, aged 75 and 78, received their vaccination together at the Forest Recreation Ground vaccination site when it opened on Saturday 23 January.

The report published on the Nottingham and Nottinghamshire NHS CCG website quoted Ranjit as saying:

“I feel very privileged we have received our vaccines. The hard work put in by the scientists and the government to bring this vaccine to the people of our country is nothing short of incredible. Not everyone is as blessed as we are in the UK. I have many friends and family in India who will be waiting for a long time, which saddens me.”

“I am actively doing all I can to encourage everyone at our temple, the Gedling Community Asian Centre, and the Punjabi Centre to book their vaccine as soon as they receive their letter. Once our communities are vaccinated we can begin seeing each other and hugging our families again. Things we all long for.”

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