The Mayor of Broxtowe’s Charity

In recognition of the work we do in the community, Cllr Janet Patrick has chosen Citizens Advice Broxtowe as her Mayoral Charity. This acknowledgement is very much appreciated and the year runs until the end of May 2021. Janet, a trustee and former volunteer of Citizens Advice Broxtowe will be producing a video shortly to explain what motivated her to choose us as the Mayoral Charity. There will be a number of events taking place and we will keep you posted.

During the year we will take the opportunity to highlight:

  • We are a local independent charity responsible for raising our own funds.
  • The work we do to help people and campaign for improvements to services.
  • Promoting the importance of volunteering and the opportunities to volunteer.

A dedicated online donations campaign has been set up.

Donate to the Mayor’s charity.

Service Update

Once again Universal Credit, benefits, housing, employment and debt dominate our workload as the fallout from the economic recession caused by COVID-19 continues to impact. Citizens Advice Broxtowe are here to help you so please do not hesitate to contact us.

We have been busy preparing to reopen face to face advice by appointment only. Extra equipment is being installed thanks to a grant from the National Emergencies Trust. This is to ensure the safety of our clients, volunteers and staff. Clients should still telephone one of the helplines below before attempting to attend in person. No drop-in service will be available until further notice.

EU Settlement Scheme.

EU Settlement Scheme application deadline of 30 June 2021 is now less than a year away. There have been over 3.6 million applications and, more than 3.3 million applications have been granted.

EEA citizens and their family members who have been granted pre-settled or settled status have secured their rights in UK law, ensuring that they will have the evidence they need to continue living and working in the UK.

The latest detailed official statistics show that the highest number of applications have so far come from Polish (697,900), Romanian (590,100) and Italian (363,600) nationals.

In a recent communication the Government have issued the following guidance:

 Secure your status now by applying on GOV.UK 

  • A range of support is available online, by email and over the telephone to help EEA citizens and their family members apply to the EU Settlement Scheme.
  • The EU Settlement Resolution Centre continues to provide support seven days a week by telephone and by email.
  • People can use the EU Exit ID Document check app available on iPhone and on Android to complete the identity stage of their application. A postal route is also available.
  • Assisted Digital offers additional support for those who do not have the appropriate access, skills or confidence to apply online.
  • We have also translated communication materials into 26 EU languages, including Welsh and Irish.
  • Applications must also be submitted for children of any age and parents applying on their behalf are encouraged to link their applications.

Working with our partners in Broxtowe

In a recent blog Broxtowe Women’s Project (BWP) described a survivors story were BWP and Citizens Advice worked together to support a victim of domestic abuse. It highlights collaboration of the voluntary and statutory sectors in Broxtowe work to make the borough a safer and better place to live and improve the lives of residents. Read the Survivors Story here.

Stapleford Town Deal

Broxtowe Borough Council have produced information about the Stapleford Town Deal process and how residents, businesses and other stakeholders can get involved.

It was announced in September 2019 that £3.6bn is being made available to regenerate over 100 towns across the UK. Stapleford has been chosen as one of the towns to receive funding. Each town is set to receive up to £25m worth of investment in a number of areas. To get involved and have your say, Stapleford residents can follow the link below.

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